FAQs

1. How can I place an order?
To place an order, simply browse our website, select the items you'd like to purchase, and add them to your cart. Then, proceed to the checkout, where you can enter your shipping and payment information.

2. How do I track my order?
After your order is shipped, you'll receive a tracking number via email. You can use this number to track your package's delivery status on our website or the shipping carrier's website.

3. What is the estimated delivery time?
Delivery times may vary depending on your location and the shipping method selected. Generally, orders are delivered within 2-5 business days. For more information, please refer to our Shipping Information page.

4. Are your products authentic?
Yes, we guarantee the authenticity of all our products. We source our sports shoes and apparel directly from reputable manufacturers and authorized distributors.

5. Can I change or cancel my order after it's placed?
Once an order is placed, changes or cancellations may be possible within a short timeframe. Please contact our customer support team as soon as possible for assistance.

6. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or refund, and cover any return shipping costs.

If you have any more questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to help!